Taipei, Taiwan, October 5, 2010 - GIGABYTE TECHNOLOGY Co., Ltd, a leading manufacturer of motherboards, graphics cards and computing hardware solutions today proudly announced that GIGABYTE has opened the world’s highest altitude motherboard RMA center in the city of Lhasa, China, at 3,650 meters (11,975 feet) above sea level. GIGABYTE’s newest service center will provide professional RMA services to Tibetan customers in a fraction of the time it takes to RMA Tibetan goods in other regions.
The GIGABYTE Lhasa RMA Center is supervised by a senior resident engineer to provide the highest level of remote RMA services including the use of a high tech BGA machine that can replace a motherboard’s chipset. On top of the high tech capabilities and quick service, the Lhasa RMA center also provides a direct swap service for mainstream models – gone are the days of waiting on the repair process with motherboards that need to be returned from Chengdu. This dramatically enhances after sales service for GIGABYTE motherboards throughout Tibet because even users living in the Qinghai-Tibet Plateau can enjoy more direct and effective service.
-- Testing and repairing the motherboard’s Circuits --
The new Lhasa RMA service center demonstrates GIGABYTE’s unequalled commitment to quality products and services regardless of the inaccessibility of the region. With a global RMA network that is second to none, GIGABYTE continues to set the standard for quality customer RMA services while reducing the costs and effort required from customers, even at 3,650 m above sea level.
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