Data Center - OCP

● For any warranty inquiries related of GIGABYTE Enterprise products, please contact the party you purchased the products from first. They will be your primary point of contact for resolving any issues and addressing warranty-related matters. In the event that you purchased directly from GIGABYTE, then we would be your point of contact.
● Please note that the warranty terms described herein do not cover software and other accessories that may be bundled with our products.
● GIGABYTE shall not be held liable for any loss or damage to data, software, or other accessories that are stored on or with the product.
● To ensure the safety and integrity of your data, GIGABYTE strongly recommends that customers maintain a comprehensive data backup and disaster recovery plan. While we strive to provide reliable products, unforeseen circumstances can occur, and having a backup plan in place can help mitigate potential risks.

The basic warranty period provided:
GIGABYTE server motherboards, barebone servers, accessory cards: 3 years.
Components: 1 year.
(Different warranty can be offered. Please check with regional sales contact point).
During this warranty period, GIGABYTE will undertake repairs or replacements for any defects in materials or workmanship that may arise. Please be sure to retain your proof of purchase, as it will be required for warranty claims.
If you have any further questions or require clarification on our warranty terms, please feel free to contact the party you purchased the products from.