GIGABYTE Statement Regarding BIOS Update on Certain X79 Series Motherboards

2011/12/26

It has come to our attention that certain X79 Series Motherboards (see models below) may not function properly due to excess heat when performing Extreme Overclocking beyond the board's limit. To address this issue and to ensure our product is being used as intended, we urge existing X79 users to either visit GIGABYTE's official website to download and update their X79 series BIOS, or contact GIGABYTE Australia Service Centre, Tel :+61-3-85616266,85616208
 
The GIGABYTE X79 Series Motherboards in question are ONLY limited to the following models: GA-X79-UD3, GA-X79-UD5, GA-X79-UD7, and G1.Assassin 2. The X79 series motherboards not named above are outside the scope of this statement and not applicable.
 
GIGABYTE is committed to the following:


1.GIGABYTE is exercising its best efforts to ensure that all partners, distributors and retailers have the latest BIOS installed on existing X79 Series Motherboard models.

 2. If any existing user of GIGABYTE X79 Series motherboards remains unsatisfied after the recommended BIOS update, GIGABYTE will offer a replacement of their X79 Series Motherboard (same model) through normal customer service channels at no additional cost.

 
The latest X79 Series Motherboard BIOS updates may be found below.
 
G1.Assassin 2 – Please update to BIOS F7 or later
 http://www.gigabyte.com.au/products/product-page.aspx?pid=4046#bios
 
GA-X79-UD7 – Please update to BIOS F7 or later
 http://www.gigabyte.com.au/products/product-page.aspx?pid=4047#bios
 
GA-X79-UD5 – Please update to BIOS F7 or later
 http://www.gigabyte.com.au/products/product-page.aspx?pid=4049#bios

GA-X79-UD3 – Please update to BIOS F7 or later
 http://www.gigabyte.com.au/products/product-page.aspx?pid=4050#bios
 
We hope this message alleviates the concerns of our beloved users and demonstrates our commitment to service excellence to all our customers.
 
For additional inquiries, please contact us at the following link:
http://www.gigabyte.com.au/support-downloads/technical-support.aspx
 

This statement is expressly intended for the Australia and New Zealand markets only.
 
Sincerely,
GIGABYTE Australia
 
Disclaimer: GIGABYTE reserves the right in its sole discretion to amend this statement in any way or at any time without prior notice.