Mumbai, India – October 17, 2012 – Continuing with their ambitious plan to strengthen post-sales service and sales operations across key markets, GIGABYTE Technology (India) Pvt. Ltd, a leading manufacturer of motherboards, has announced the opening of their branch office in New Delhi.

















The 1,700-square-foot space office, situated in the heart of Nehru Place (said to be India’s biggest IT market place), is strategically designed to be GIGABYTE Technology’s service hub for the entire North Indian market. The new office, which was formally inaugurated on October 16, 2012, will go a long way in expediting the service experience for end-users based across North India. It will also fulfill a long pending demand of Nehru Place-based IT resellers / retailers to have a full-fledged GIGABYTE office in their midst, allowing them to provide faster and superior services to their customers.
 
The office will meet every requirement involved in the delivery of after-sales services. While high-end BGA machines and skilled, experienced engineers (including those from Taiwan), will cater to motherboard repairs even up to Level 4, the office will also have adequate supply of buffer stock to facilitate Across the Table Replacement (ATR).
 
In addition to GIGABYTE personnel, the company’s service partner, Accel Frontline, will also provide manpower support for the office’s activities.
 
The New Office Address:
GIGABYTE Technology (India) Pvt. Ltd.
706 / 707, 7^th Floor, Sky Lark,
60, Nehru Place
New Delhi110019
 
 
The new office aligns perfectly with the company’s India growth strategy, according to Sunil Grewal, Sales Director – India, GIGABYTE Technology. He elaborated, “We, at GIGABYTE India, have witnessed a steady growth over the years, and the last few quarters have been exceptional. Having such a full-fledged, technically advanced service center in a key location like Nehru Place, becomes a natural progression for us in our bid to provide improvised, one-point solutions for services. Such service centers will help us improve market responsiveness and customer relationship – to match and further push our growth.
 
“The main focus is to make our service delivery model cost-effective and much quicker for the end-customers, resulting in a faster Turnaround Time (TAT),” added Grewal.
 
The new office will work in tandem with the company’s over 30 Special Service Partners (SSPs); over 30 Accel Care Centers (ACC); and 24 ATRs across India. SSPs are basically GIGABYTE Premium Partners appointed as motherboard collection agents. ACCs and ATRs are collection points and replacement centers respectively, which are part of Accel Frontline.
 
GIGABYTE Technology had recently opened full-fledged service centers in Kolkata (West Bengal), Kochi (Kerala), Mumbai (Maharashtra) and Ahmedabad (Gujarat) earlier this year, which act as similar service hubs for their respective regions.
 
KolkataService CenterAddress:  
Room B2 & B3, 2^nd Floor, Central Plaza
Premises No. 41, Bepin Behari Ganguly Street
Kolkata 700012.
Tel: 033-33160294
 
KochiService CenterAddress: 
DeviBuilding, 2^nd Floor, Door No. 28 / 2917
A2 Ponneth Temple Road, Near Giridhar Eye Hospital
Kadavanthra, Kochi 682020.
Tel: 0484-4035829
 
AhmedabadService CenterAddress:
310, 3^rd Floor, Shilp Corner,
Subhash Chowk, Gurukul Road
Ahmedabad 380054
Tel: 079-40098108
 
MumbaiService CenterAddress:
Commerce Centre, E 23-26, 5^th Floor,
Near AC Market, Tardeo, Mumbai Central (West)
Mumbai 400034
Tel: 022-30008281 / 82 / 84
 
 
For additional information on GIGABYTE motherboards, please visit:
www.gigabyte.in/Products/Motherboard/Default.aspx
 
Availability
GIGABYTE products are distributed in India by Ingram Micro, Redington (India) and Neoteric Infomatique Ltd.
 
About GIGABYTEUpgrade Your Life
GIGABYTE, headquartered in Taipei, Taiwan, is known as a global leading brand in the IT industry, with employees and business channels in almost every country. Founded in 1986, GIGABYTE started as a research and development team and has since taken the lead in the world's motherboard market. On top of motherboards and graphics accelerators, GIGABYTE further expanded its product portfolio to include notebook and desktop PCs, digital home entertainment appliances, networking servers, communications, mobile and handheld devices, servicing every facet of people's lives at home or business. Everyday GIGABYTE aims to “Upgrade Your Life” with the most innovative designs and impeccable quality and services.
Visit www.gigabyte.in for more information.
 
Company Contact Details:
GIGABYTE Technology India Pvt. Ltd.
B-411, 4th Floor BSEL Tech Park
Plot No. 39/5 & 39/5A
Opp. Vashi Railway Station
Vashi, Navi Mumbai 400705
Tel: +91-22-40633222
Fax: +91-22-40633223  
E-mail: sales@gigabyte.in
Website: www.gigabyte.in
 
Facebook: www.facebook.com/GIGABYTEindia
 
Twitter: https://twitter.com/GIGABYTE_MB_IND